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Frequently Asked Questions
Do you offer international shipping?
Yes, we ship internationally! Shipping rates and delivery times vary depending on your location. You can find detailed shipping information, including rates and estimated delivery times, at checkout.
How much does shipping cost?
We are unable to accept returns on certain items. These will be carefully Shipping costs vary depending on your location and the shipping method you select at checkout. Please [CLICK HERE]. marked before purchase.
Where do we ship to?
We offer shipping to worldwide. If your country is not listed during checkout, unfortunately, we do not currently ship to your location. However, we are always working to expand our shipping destinations, so stay tuned!
How long does shipping take?
The estimated time for delivery to all international countries would be 4-10 business days after the order has been dispatched from our warehouse.
The estimated time for delivery to any Hong Kong and Macau address would be 1-2 business days.
Times listed above are estimates and to be used as a guide only and do not account for any delays with the carrier that may occur outside of our control.
Can I track my order?
Yes! Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can use this number to track your order's progress through our tracking page or directly on the courier’s website.
What is your return policy?
If you’re not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return any unused and unopened items within 30 days of purchase for a full refund. Please visit our Returns & Exchanges page for more details on how to initiate a return.
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